Featuring Two Comprehensive Tracks

Compliance Track —
Critical Regulatory Updates and Approaches for Oversight

• Charitable giving compliance considerations
• Scrutinize critical areas of risk within the Anti-Kickback Statute and False Claims Act
• Ensure compliance with field service teams
• Develop effective SOPs to ensure compliance
• Mitigate risk in data sharing and privacy
• Leverage robust compliance monitoring frameworks across patient services and support programs
• Assess challenges in providing assistance within the rare diseases
• Dissect evolving state copay card legislation and analyze implications for stakeholders
• Third party provider auditing and oversight
• Understand models for compliant use of patient advocates

Innovation and Operations Track —
Innovative Services Design, Operational Management
and New Launch Planning

• Operational launch strategies for patient services
• Optimize commercial business processes for all patient services
• Opportunities for gaining data and value-add services from
  trading partners
• Achieve a highly organized and cost-conscious approach to program design
• PAP program management and product fulfillment
• Specialty pharmacy and distribution options that accommodate lower-cost therapies
• Digital engagement and technology-driven patient support models that support brands, patient acquisition and retention
• Customized call center models for personalized, concierge-level assistance and case management
• Strategies that cement continuity of care